Privacy policy

1. Data controller

The controller of your personal data is AiFO Components (the AiCool brand), ul. Łany 23, 32-700 Bochnia. For any data protection matters you can reach us at office@aicool.pl or by phone on +48 14 611 32 20.

2. What data we process

We process the data you provide to us voluntarily, in particular when you use the contact forms, quote requests, the configurator or the assistant:

• full name / company name
• email address
• phone number
• the content of your message and the products or parameters you selected
• technical data (such as IP address and browser information) to the extent required for the site to work

3. Purposes and legal bases

We process the data in order to:

• answer your enquiry and prepare an offer — on the basis of your consent and in order to take steps prior to entering into a contract (Article 6(1)(a) and (b) GDPR),
• carry out and manage a commercial relationship (Article 6(1)(b) GDPR),
• meet legal obligations, for example tax obligations (Article 6(1)(c) GDPR),
• pursue the controller's legitimate interests, such as statistics and site security (Article 6(1)(f) GDPR).

4. Cookies

The site uses cookies that are necessary for it to work correctly and — with your consent — cookies used for statistical and analytical purposes.

You manage your cookie consent in the banner shown on your first visit and in your browser settings, where you can delete or block cookies at any time.

5. Data recipients

Data may be entrusted to trusted processors acting on our behalf (such as hosting providers and IT tool suppliers), solely to the extent necessary for the stated purposes and under data processing agreements.

6. Retention period

We keep the data for as long as is necessary for the purpose it was collected for (for example handling an enquiry or the duration of a business relationship), and then for the period required by law or until any claims become time-barred.

7. Your rights

You have the right to:

• access your data and obtain a copy of it
• rectify (correct) your data
• erase your data
• restrict processing
• data portability
• object to processing
• withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
• lodge a complaint with the President of the Personal Data Protection Office

8. Providing data is voluntary

Providing your data is voluntary, but it is necessary for us to answer your enquiry, prepare an offer or establish a business relationship.